Drayton Group
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How satisfied were you with the quote process? Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
How satisfied were you with the timeliness of the initial meeting and quote? Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
How satisfied were you with the turnaround time for the job completed? Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
How satisfied were you with the finish product? Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
How satisfied were you with the cleanliness of the finished product? Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
Did the finished product meet your expectations? Failed Expectations Below Expectations Met Expectations Above Expectations Exceeding Expectations
How likely are you to use Drayton Group again for similar services? Very Unlikely Unlikely Neutral Likely Very Likely
How likely are you to use Drayton Group for other services we offer? Very Unlikely Unlikely Neutral Likely Very Likely
How was your experience in communicating with members of Drayton Group when you needed to? Poor Not Good Neutral Good Great
What was your impression of the professionalism of the Drayton Employees you encountered? Very Unprofessional Unprofessional Neutral Professional Very Professional
How well did our process match the job you needed completed? Not At All Close Not Close Neutral Close Very Close
Were there any concerns or obstacles that arose during the job? If so how were they handled and did this meet your approval?
What could Drayton Group do to make this experience better?
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